Agent Native
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For E-commerce

AI-native infrastructurefor e-commerce & D2C brands.

We help brands rebuild the storefront, the back-office, and the post-purchase experience around AI — so growth doesn't have to mean hiring linearly.

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Where E-commerce teams feel the friction.

01

Support that scales with revenue

Every new SKU shouldn't mean a new support hire. An AI layer handles WISMO, returns, and the long tail.

02

Discovery beyond search bars

Shoppers describe the outcome, not the keyword. Conversational discovery converts at a different rate.

03

Catalog as a liability

Titles, descriptions, alt text, attributes — generated and enriched at catalogue scale.

04

Content velocity for organic

Editorial-quality category pages, comparison guides, and lifecycle content shipped weekly, not quarterly.

What we build for you.

Concrete agents and workflows we ship inside E-commerce and D2C companies.

Use case · 01

Shopper concierge

Conversational discovery and recommendation that knows your inventory, your stock, and your margin.

Use case · 02

Returns & WISMO agent

Handles the high-volume, low-judgment tickets. Drops cost-per-order without dropping CSAT.

Use case · 03

Catalog enrichment pipeline

Descriptions, SEO copy, attributes, and image alt-text generated from supplier feeds.

Use case · 04

Lifecycle content engine

Editorial pages, comparison guides, and on-brand email at a cadence a content team can't match.

How we work, end-to-end.

A four-step path from the first honest audit to embedded.

  1. Step i 01

    Audit

    Two weeks inside your operation. Workflows mapped, leverage points identified, an honest read of what's worth automating.

  2. Step ii 02

    Roadmap

    A sequenced plan: what to build, in what order, with what guardrails. Tied to outcomes you can measure.

  3. Step iii 03

    Build

    We embed and ship. Real agents, real evaluations, real deployments. Code your team owns at the end.

  4. Step iv 04

    Embed

    Hand-off, training, and a 90-day support window. Your team runs the system; we stay reachable.

Also built for

SaaS companies

We help SaaS teams turn AI from a feature label into the substrate of the product — embedded in onboarding, support, retention, and the day-to-day shape of the workflow.

Read the brief

Digital agencies

We help agencies move from billing hours to shipping leverage — embedding AI into delivery, productising services, and turning internal know-how into recurring revenue.

Read the brief

Services & consulting firms

We help professional services firms turn their knowledge into infrastructure — accelerating research, proposals, and delivery without losing the judgement clients actually pay for.

Read the brief

Curious whether this fits your E-commerce and D2C business?

A 30-minute call. Bring the workflow that's hurting most. We'll tell you, honestly, whether AI is the right lever — and where we'd start.

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